FAQ's– INDOSOLE EUROPE

FAQ's

Where Is The Product Made?

All of our products are made in Indonesia. We use high-quality natural and recycled materials which are locally sourced in Indonesia. Each pair is assembled with care and feature a hand sewn upper and our signature recycled tire soles.

What Is The Form Feel?

We use a super lightweight and soft natural rubber footbed that molds to your feet over time. This footbed also features a center rise that supports your arch for all day wear. 

Is There A Break-In Period?

Our Slides, specifically, do require a break in period. Our vegan ENVRO Fibre uppers start off stiff, but will shape to your foot after multiple wears giving you the most comfortable and durable pair of slides in your collection. 


"They might ride a bit into the front of your foot (where the slide tightens), so you might get some rubbing there, but once that's over, what an amazing slide! Worth every cent :)" - Christian Mendocena

Are They Durable?

Not only is our use of recycled tire soles beneficial for the environment, but it also creates the most durable sandal sole out there. Combine this with our natural rubber footbeds and durable Vegan ENVRO Fibre, you get a Sandal that will last many seasons. To ensure defects don't hinder performance, we offer a one year warranty on any product defects. 

Are The Sandals Waterproof? 

YES. Our sandals are 100% waterproof and made to get wet and withstand nature's elements. Our signature tire tread bottoms even offer superior grip on slick and muddy surfaces. 

Are your Sandals Really Better For The Planet?

We spent years sourcing the best materials we could find in Indonesia. With a commitment to sustainability and responsible manufacturing, the materials we use are the benchmark of our brand. 


- Natural Rubber Footbeds: Super soft and comfortable / waterproof / arch support

- Strong Nylon Toe Thong: Soft yet strong enough for all your wild adventures

- Vegan ENVRO Fibre Straps: No water used in the process, matte finish, and wears in like leather

- Recycled Tire Soles: Rubber from discarded tires molded and pressed into our signature soles



Outsole:

40% Recycled Tire

30% Natural Rubber

30% Synthetic Rubber


Footbed

30% Recycled EVA Foam

25% Natural Rubber

25% New EVA

20% Calcium Filler (CACO)


Strap:

30% Recycled PU

70% New PU


Toe Post:

100% Recycled Webbing


Thread:

100% Recycled - from Recycled Plastic Bottles


Shoe Box:

100% Recycled Cardboard


Hangtag:

100% Recycled Paper and 100% Natural Rattan String


Are Your Sandals Compostable Or Recyclable?

No, not at this time. In the future, we aim to launch a return/recycle program with Terracycle. 


Currently we do have a sandal drop off at our flagship store in Bali. These old sandals are used by a local artist for her installations, and we are in process of recycling the tire material into new products, stay tuned.



Can I Clean My Sandals?

Our sandals are 100% waterproof and you can clean them by hand with soap and water. You may also wash them in a washing machine. However, DO NOT put sandals in the dryer. 


I have very wide feet, do you carry widths?

If you have a wide foot, our men’s flip flops and slides offer a wider footbed than women’s. FYI: A men’s size 7-8 is somewhat equivalent to a women’s size 8.5 - Please refer to the size guide on our product pages for more information.